TRANSPORT KORXONALARIDA ENERGIYA TEJAMKOR XIZMATLARNI RIVOJLANTIRISHNING MARKETING MEXANIZMLARINI TAKOMILLASHTIRISH

Affiliation
Toshkent davlat transport universiteti “Korporativ boshqaruv” kafedrasi mudiri
III Bioiqtisodiyot xalqaro forumi, Buxoro, 24-25-sentabr 2026

Abstract

The article examined marketing mechanisms for developing energy-efficient services in transport enterprises. Systems thinking and service-dominant logic informed comparative analysis, synthesis and conceptual modelling. Official statistics and international reviews were used to examine railway electrification, public transport renewal and digital payments. Service design, pricing, green communication, corporate logistics and loyalty tools were organised into a framework for translating energy efficiency into customer value. A composite marketing performance index and an approach to calculating progress towards infrastructure targets were proposed. A conceptual model linked policy targets, enterprise marketing and performance monitoring. Recommendations addressed environmental information reliability, service quality and stronger customer relationships.

Keywords

energy-efficient transport, services marketing, green marketing, service quality, green logistics, customer loyalty, composite index, digital payments


References

  1. Banister, D. (2008). The sustainable mobility paradigm. Transport Policy, 15(2), 73-80. https://doi.org/10.1016/j.tranpol.2007.10.005
  2. Barkenbus, J. N. (2010). Eco-driving: An overlooked climate change initiative. Energy Policy, 38(2), 762-769. https://doi.org/10.1016/j.enpol.2009.10.021
  3. Chen, Y.-S. (2010). The drivers of green brand equity: Green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93(2), 307-319. https://doi.org/10.1007/s10551-009-0223-9
  4. Dekker, R., Bloemhof, J., & Mallidis, I. (2012). Operations Research for green logistics: An overview of aspects, issues, contributions and challenges. European Journal of Operational Research, 219(3), 671-679. https://doi.org/10.1016/j.ejor.2011.11.010
  5. International Energy Agency. (2025). Global EV Outlook 2025: Trends in heavy-duty electric vehicles. IEA. https://www.iea.org/reports/global-ev-outlook-2025/trends-in-heavy-duty-electric-vehicles
  6. Lajunen, A., & Lipman, T. (2016). Lifecycle cost assessment and carbon dioxide emissions of diesel, natural gas, hybrid electric, fuel cell hybrid and electric transit buses. Energy, 106, 329-342. https://doi.org/10.1016/j.energy.2016.03.075
  7. Lieb, K. J., & Lieb, R. C. (2010). Environmental sustainability in the third- party logistics (3PL) industry. International Journal of Physical Distribution & Logistics Management, 40(7), 524-533. https://doi.org/10.1108/09600031011071984
  8. Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A conceptual model of service quality and its implications for future research. Journal of Marketing, 49(4), 41-50. https://doi.org/10.1177/002224298504900403
  9. Peattie, K., & Crane, A. (2005). Green marketing: Legend, myth, farce or prophesy? Qualitative Market Research: An International Journal, 8(4), 357-370. https://doi.org/10.1108/13522750510619733
  10. Redman, L., Friman, M., Gärling, T., & Hartig, T. (2013). Quality attributes of public transport that attract car users: A research review. Transport Policy, 25, 119- 127. https://doi.org/10.1016/j.tranpol.2012.11.005
  11. Tashkent to expand public transport fleet with 200 new electric buses in October. (2025, October 7). Kun.uz. https://kun.uz/en/news/2025/10/07/tashkent-to-expand-public-transport-fleet-with-200-new-electric-buses-in-october
  12. Tashkent to receive 1,000 new buses in 2025, transport minister says. (2025, January 14). Gazeta.uz. https://www.gazeta.uz/en/2025/01/14/tashkent-buses/
  13. Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68(1), 1-17. https://doi.org/10.1509/jmkg.68.1.1.24036
  14. Oʻzbekiston Respublikasi Prezidentining 16-fevral 2026-yil PF-21-son “Mamlakat taraqqiyotining 2030-yilgacha moʻljallangan ustuvor yoʻnalishlari doirasida islohotlarni izchil davom ettirish va yangi bosqichga olib chiqishning qoʻshimcha chora-tadbirlari toʻgʻrisida” Farmoni https://lex.uz/ru/docs/-8050769
  15. Oʻzbekiston Respublikasi Prezidentining 2024-yil 22-yanvar PQ-37-son “Yevropa tiklanish va taraqqiyot banki ishtirokida «Samarqand shahar jamoat transporti uchun elektrobuslar xarid qilish va ular bilan bevosita bogʻliq infratuzilmani yaratish» loyihasini amalga oshirish chora-tadbirlari toʻgʻrisida”gi Qarori. https://lex.uz/uz/docs/-6769086
  16. Oʻzbekiston Respublikasi Prezidentining 2023-yil 16-fevral PQ-59-son “Jamoat transporti tizimini isloh qilish chora-tadbirlari toʻgʻrisida”gi Qarori. https://lex.uz/uz/docs/-6386205
  17. Oʻzbekiston Respublikasi Prezidentining 2022-yil 2-dekabr PQ-436-son “2030-yilgacha Oʻzbekiston Respublikasining «yashil» iqtisodiyotga oʻtishiga qaratilgan islohotlar samaradorligini oshirish boʻyicha chora-tadbirlar toʻgʻrisida”gi Qarori. https://lex.uz/docs/-6303230
  18. Oʻzbekiston Respublikasi Prezidenti huzuridagi Statistika agentligi. (2025, 14-may). Elektrlashtirilgan temir yoʻllarning uzunligi 2,4 ming km ni tashkil etdi. https://stat.uz/en/press-center/news-of-committee/61634-elektrlashtirilgan-temir-yo-llarning-uzunligi-2-4-ming-km-ni-tashkil-etdi-3
  19. Oʻzbekiston Respublikasi Prezidenti huzuridagi Statistika agentligi. (2026, 11-fevral). Temir yoʻl transportida 107 mln tonnadan ortiq yuk tashilgan. https://stat.uz/uz/matbuot-markazi/qo-mita-yangiliklar/66803-temir-j-l-transportida-107-mln-tonnadan-orti-yuk-tashilgan-2

Downloads

Download data is not yet available.